Align Money-Back Guarantee

Align Money-Back Guarantee


We proudly stand behind the performance of Align.

If you tried and are not completely satisfied for any reason with Align, we will refund the price of the product (less any coupons or discounts applied) plus applicable taxes and first class postage in the form of a prepaid card by mail, if you’re not satisfied with your experience. Offer valid for product purchases made from July 1, 2023 and after. To ensure this product is right for you, always read and follow the label.

Offer valid for product purchased made between from July 1, 2023 and after.

To qualify for your full money back refund in the form of a prepaid card, submit within 60 days of purchase:

  1. On a plain piece of paper, print clearly your full name, complete mailing address, month and year of birth and the reason for your dissatisfaction.

  2. The original UPC barcode from the Align product purchased.

  3. The original dated purchase receipt with the qualifying purchase and price circled.

  4. Mail all the information requested above in a stamped envelope bearing sufficient postage to:

Align Money Back Guarantee
Dept. 43435
PO Box 250-INT006
Pickering ON L1V2R4

Trust is a cornerstone of our corporate mission. P&G is committed to maintaining your trust by protecting personal information we collect about you. Read our Privacy Policy at

*** Money back issued by mail via prepaid card. Limit one refund per name, household or address. Canadian residents only, 19 years of age or older. Offer valid for product purchased from July 1, 2023 and after. Refund request must be postmarked within 60 days of purchase. Prepaid card accepted where MasterCard® cards are accepted. Not redeemable as cash or usable at ATMs or gas pumps. Card expires 6 months from issuance and is not reloadable or insured. Terms and conditions of prepaid card apply which include expiry date and/or fees. Only official Canadian postal addresses are acceptable. No PO Boxes are allowed. Use of multiple addresses to obtain additional refunds is fraud and may result in prosecution. Multiple submissions will not be acknowledged or returned. Refund is limited to the purchase price, after any coupons or discounts applied, plus applicable taxes and first class postage. Excludes any incidental or consequential damages, negligence, strict liability or any other legal theory. If valid original receipt and original UPC are not included in the request for refund, the purchase price will not be refunded. Reproduction, alteration, sale or trade of proof of purchase is prohibited. Proof of purchase must be obtained from product purchased by you. No requests from groups, clubs, or organizations will be honoured. We will not honour incomplete submissions. Not responsible for lost, late or undelivered submissions. Please allow 6-8 weeks for delivery. For any questions regarding this offer or the status of your submission call 1 (800) 337-5036.

Cards are issued by Citibank, Canada pursuant to a license from MasterCard International and managed by North Lane Technologies, Inc. Cards will not have cash access and can be used everywhere MasterCard debit cards are accepted.